Privacy Policy

Privacy Policy

Introduction

Welcome to https://fiesta-tortilla-chips-on-the-border.chicagotortillachips.com! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy provides a comprehensive overview of our practices regarding the collection, use, and protection of your information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website located at https://fiesta-tortilla-chips-on-the-border.chicagotortillachips.com.
  2. Any mobile applications or services associated with our brand.
  3. Online services and products offered through our platform.
  4. Interactions via email, phone, text messages, and other communication channels initiated by us.

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

When you engage with us in the aforementioned ways, you agree that we may process your personal data for various purposes, as outlined below:

  1. Account Creation and Management: We collect information when you sign up for an account, including your name, contact details, and login credentials.
  2. Payment Processing: Financial data, such as credit card numbers, billing addresses, and payment history, is required for transactions.
  3. Purchase Tracking: Details about your purchases, order history, and product preferences help us personalize your shopping experience.
  4. Communication: We may use your contact information to send you newsletters, promotional offers, surveys, or updates related to our services.
  5. Analytics and User Experience Improvement: We employ analytics tools that collect data on how users interact with our platform, enhancing our services.
  6. Location-based Services: With your consent, we can access your location data for personalized recommendations and localized marketing.
  7. Feedback and Reviews: Your feedback and product reviews are valuable to us and may be used to improve our products and services.
  8. Social Media Integration: If you choose to log in through social media accounts, we may collect information from those platforms (e.g., profile pictures, friends’ lists).
  9. Product Recommendations: We use your browsing behavior and purchase history to offer personalized product suggestions.

Personal Data Collection

The types of personal data we collect include:

  1. Account Information: This includes your name, user ID, email address, and password hash (for security).
  2. Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are processed through secure third-party payment gateways.
  3. Financial Information: We may collect banking details for direct debit transactions or to facilitate refunds.
  4. Purchase Data: Order ID, products purchased, quantities, and purchase date are recorded for transaction processing and analytics.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) and mobile phone numbers for push notifications (with user consent).
  6. Location Data: GPS coordinates or IP addresses to provide location-based services and analytics.
  7. Feedback and Comments: Any text, images, or videos you submit through our feedback forms or review systems.
  8. Social Media Information: If you connect your social media accounts, we may collect public posts, likes, shares, and other relevant data from those platforms.
  9. Product Interaction: Details on how you interact with products, such as views, clicks, and purchases, are tracked for personalization.

Cookies

We use cookies and similar tracking technologies to enhance your experience and gather analytics. Cookies can be categorized as:

  1. Strictly Necessary: Essential for navigating our site and using its features.
  2. Performance: Collects anonymous data on how visitors use our site, helping us improve performance.
  3. Functionality: Enables certain non-essential functions, like remembering user preferences.
  4. Targeting/Advertising: Used to deliver personalized ads based on your browsing behavior.

You can control and manage cookies through your browser settings.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal data from children. If you believe we have collected such information, please contact us immediately (see Contact Information below).

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access and rectification of your data.
  2. Erasure or the right to be forgotten.
  3. Restriction or objection to the processing of your data.
  4. Data portability (requesting a copy of your data in a structured format).
  5. The right to withdraw consent at any time.
  6. Non-discrimination for exercising your data protection rights.
  7. The right to file appeals or complaints with supervisory authorities.

To exercise these rights, please reach out to our privacy team using the contact details provided below. We will respond within a reasonable timeframe.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For all privacy-related inquiries, including data requests, opt-outs, or complaints, please contact us:

  • Email: contact@fiesta-tortilla-chips-on-the-border.chicagotortillachips.com
  • Address: [Provide physical address]

We value your trust in our company and are committed to handling your personal data responsibly.